Contact Center

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Finding new customers or retain old, is never a simple undertaking.

The Contact Center, evolved form of the now well-known call center, allows through the use of tools integrated together, such as physical door, mail, fax, email, web and messaging on mobile phones, to have and a broader knowledge of the specific profile of potential customers.

In a complex market like the present, the Contact Centre is the most effective and efficient marketing solution for businesses.

A system that quickly and through a more direct and immediate, can enhance communication with clients to fully understand your needs: where they are, what they want and if they are satisfied with the products or services offered by your company.

 

 

 


Services Offered by CLODIO MEDIA MARKETING

Inbound

Customer Service

Promotional Information

Outbound

Promotion Products

Market Research

Advertising Campaigns

Appointments

 


Contact Centers and Enterprises

For companies the advent of globalization has changed the way we do and understand the business. On one hand, new opportunities have increased, but the other is also increased competition and this forces them to rethink their products / services and to integrate new channels for communication and technology necessary to advertise the same.

From this point of contact center services are set as:

- Distribution channel and an instrument to increase the quality of service offered;

- Instrument complement and support the sales network;

- Resource qualified;

- Design cutting-edge technology.

The Contact Center allows companies to then fulfill requests for general information and details with considerable savings in time and costs, optimizing internal processes and improving the perception of customer needs.

IN BRIEF ... A system that allows, through a direct and immediate contact with people, to have information, to build appropriate responses to questions, while ensuring confidentiality and security.

This is our mission ...
MEET THE TARGETs of the COMPANIES AND CUSTOMERS

Read 4834 times Last modified on Saturday, 17 September 2011 08:54
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