The term customer relationship management means all activities aimed at maintaining profitable relationships with customers and lasting value.
In a highly competitive market such as ours is often not so important to acquire new customers, but rather to work well with those who have.
In this service call center is the best tool for managing customer relationships.
In terms of marketing means, in particular, be able to make a better segmentation of the customer profile resulting in affirmation of the brand business, to know in more detail the demographic of customers, identify the trends of behavioral variables and the response rate commercial initiatives, develop a more focused marketing plan and gain feedback from customers for a better understanding of their needs.
Clode Media Marketing offers the opportunity to consolidate the loyalty of your customers and increase your revenues.
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